SAFECO Gives Back – Personal Auto Insurance Customer Relief Refund

Taking care of our customers, is a top priority for ABM Insurance & Benefits Services and Safeco. Safeco recognizes the uncertainty and financial challenges many of our joint customers are facing as the nation bands together to slow the spread of the coronavirus. To help Safeco customers, they have taken the following actions:


Fewer drivers are on the road, which means fewer accidents. With this in mind, Safeco created their Personal Auto Customer Relief Refund, which will return approximately $250 million to our Liberty Mutual personal lines and Safeco auto customers. Here’s how it works:

  • Personal auto insurance customers will receive a 15% refund of two months of their annual auto premium as of April 7, 2020, pending regulatory approval.
  • The refunds will begin in April and will be issued either by check or in the manner the customer made their most recent payment.

The payments will happen automatically. Customers do not need to call Safeco to receive the refund.

For more information on all of the information above, customers can visit

We are delighted we are able to announce this and such actions further illustrate the dedication and commitment we have to our clients and customers.   If we can help in any way, call our agency at 800-362-2809