Next Level Communication With Your Employees
With the changes in technology comes a new way to communicate with your employees. Making sure that your employees have the resources needed to get your messages across effectively, this will also protect you from liability. You will want to provide your employees with ample and accurate resources in a clear way, so that they are understood. The manner in which employers communicate policies, procedures and benefit
plan details to employees has a tremendous impact on how well those
programs and policies are understood, utilized and perceived by employees. ABM Insurance & Benefit Services is your full service Employee Benefits provider for all of Texas.
The Value of Technology-facilitated Communication
Using an employee portal to facilitate employee communication can
streamline the process of providing timely, accurate information to your
employees.
Providing Easy, Anytime Access
The ease of access is a major benefit of an online portal—for both
employees and HR. Once information has been posted to the site, employees
can access the information whenever they want. They can also access it from
mobile devices.
Using an employee portal to
facilitate employee communication
can streamline the process of
providing timely, accurate
information to your employees.
Because employees will be able to self-serve 24/7, pressure will be taken
off HR to keep up with responding to basic questions. Employees can quickly
access information and get the details they need in a timely manner. For
example, employees can retrieve benefit plan details during off hours in
the case of a medical emergency.
Reducing Repetition
Electronic communication can help ease the burden on overworked HR
departments. Using an online communication portal reduces the time that is
wasted by HR having to repeatedly answer the same or similar questions from
multiple employees.
In addition to benefits details and other resources, a set of frequently
asked questions can also be clearly posted. HR personnel regain control of
their time when they can simply point employees to a website instead of
constantly answering repetitive questions.
Improving Consistency
The use of technology to communicate with employees also boosts the
accuracy and consistency of messages. Employees will be able to access one
resource for information—the portal maintained by HR—leading to a reduction
in misinformation caused by employees asking managers and other non-HR
individuals about topics such as their health benefits.
Additionally, because information will be issued once in a central location
for all employees to access, HR can spend more time ensuring the
thoroughness and accuracy of postings instead of sending off multiple and
hurried emails to answer questions. HR can also more effectively review all
documents and employee communication pieces. This increased accuracy can
help prevent or defend against potential employee lawsuits.
What Content Is Included?
An employee portal can host whatever information is pertinent and helpful
to your company. Information you provide in an employee portal could
include:
· How-to information, such as the steps for contacting IT for help
- Reference materials
- Benefits plan information
- Sample documents, forms and templates
- Policies and procedures
- News, such as staff status changes, departmental updates and quarterly
reports - Forum for collaboration and discussion among employee
- Time off tracking
Contact ABM Insurance & Benefit Services for more information on
providing a customizable communication portal for your employees. ABM
Insurance & Benefit Services can be reached at (281) 448-3040 or
www.getagreatquote.com